Delivery & Returns
To Order:
You can place an order through our online store at Offshore Florist Supplies
Directly call us or send us an email.
0408 788 480
info@offshorefloristsupplies.com.au
Delivery dates:
Within 1-2 business days. This will differ during peak seasons. Please contact us regarding your delivery date.
Melbourne Orders
In-Store Pickup
To Order:
You can place an order through our online store or talk to us about your order and requirements.
Contact: Offshore Florist Supplies
Directly call us or send us an email.
0408 788 480
info@offshorefloristsupplies.com.au
We allow 1 - 3 days on all orders interstate depending on where you are situated.
Orders will be ready within 1-2 business days.
Interstate Orders
Your delivery services are selected from highly-rated, trustworthy Australian couriers.
We provide our own reliable delivery service as well around the Melbourne , Melbourne Metro and Regional Victoria
Returns & Refund Policy
We want you to be satisfied with your purchase from Offshore Florist Supplies.
Returns:
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Returns must be requested within 7 days of delivery
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Items must be unused, in original packaging, and in resalable condition
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Return requests must be approved before sending items back
Non-returnable items:
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Custom or special-order products
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Used or damaged items not due to fault
Damaged or faulty items:
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Please contact us within 48 hours of delivery
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We will offer a replacement, credit, or refund where applicable
Refunds:
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Once your return is received and inspected, refunds will be processed to your original payment method
Return shipping:
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Customers are responsible for return shipping costs unless the item is faulty or incorrect


